Questions?

If you are following up the status of an order, please be reminded of our current processing times – which can be found here

To track your order after it has been shipped, please use the tracking number provided in your email track it via the courier’s website.

For delays in delivery due to COVID-19, please contact the carrier directly via their website with the tracking number sent to you. Updates are sometimes sent to your junk mail folder, so please check there.

We respond within 24 hours of receiving your message below. If you do not receive a reply, please check your spam/junk mail folder.

If the matter is urgent, please contact Brooke on 0414 578 733.